Check-in: from 3:00 PM to 7:00 PM.

For arrivals after 7:00 PM, we kindly ask guests to inform us promptly so that we can organize the self check-in service and ensure a smooth welcome, even in case of late-night arrival.

Check-out: by 11:00 AM.

The front desk is open from 9:00 a.m. to 7:00 p.m.

The languages spoken at the front desk are: Italian, English, Spanish, and French

Villa Erbaia Relais de Charme is located in the heart of the Mugello region, in Barberino di Mugello (FI), surrounded by nature and just 30 km from Florence. Thanks to its strategic location, it is easily accessible by both car and public transportation.

By car: The Relais is just a few minutes from the Barberino di Mugello and Firenzuola Mugello exits on the A1 Direttissima highway. Free private parking is available for guests.

By train: The nearest train station is San Piero a Sieve, which is connected to Florence in about 40 minutes. From there, you can reach the property by taxi or via a shuttle service upon request.

By plane: The nearest airports are Florence Peretola, about a 30-minute drive away, and Bologna Guglielmo Marconi, reachable in about 50 minutes.

Yes, Villa Erbaia Relais de Charme has a private outdoor car park available for guests to use free of charge.

There is no elevator at Villa Erbaia Relais de Charme.

As a historic villa, Villa Erbaia Relais de Charme is subject to certain limitations due to its original architectural structure and, unfortunately, does not feature specific accessibility facilities for individuals with reduced mobility or other special needs.

We invite you to contact us regarding any specific requirements prior to booking; we would be happy to provide all necessary information and discuss the best solution to meet your needs.

Yes, Wi-Fi is available.

No, animals are not allowed.

Yes, a luggage storage service is available.

All rooms and suites at Villa Erbaia Relais de Charme are tastefully furnished and designed to ensure maximum comfort. Each unit features free Wi-Fi, a Smart TV, adjustable air conditioning, a minibar, a Nespresso coffee machine, a safe, a hairdryer, and premium toiletries. Guests also enjoy high-quality linens, daily housekeeping, pool towels, and a constant supply of filtered water, as well as free private parking. Certain room types offer exclusive features, such as a whirlpool tub or stunning views of the pool, the Italian-style garden, and the Mugello hills.

We accept major credit and debit cards, including Visa, Mastercard, and American Express (AMEX). Payment can also be made using other methods, where available. Our staff is available to provide further information should you have any specific requirements.

We accept major credit and debit cards, including Visa, Mastercard, and American Express (AMEX). Payment can also be made using other methods, where available. Our staff is available to provide further information should you have any specific requirements.

Check-in takes place at the reception of Villa Erbaia Relais de Charme, where our staff will welcome you and assist you with the registration process. Upon arrival, a valid form of identification will be required for each guest, in compliance with current regulations. To ensure the best possible welcome, we kindly ask you to inform us of your expected arrival time in advance. If you anticipate arriving outside of reception hours, please contact us, and we will do our best to make the necessary arrangements for your check-in.

Early check-in cannot be guaranteed, as it depends on room availability and the property's operational requirements. However, we recommend contacting us prior to your arrival; we will do our best to accommodate your request and allow you early access to your room should it be available.

If your room is not yet ready, you are still welcome to use our common areas and available facilities—including the swimming pool—so you can begin enjoying a relaxing experience from the moment you arrive.

Yes, late check-out can be requested, subject to room availability and an additional fee. We recommend letting us know your request as soon as possible—preferably during your stay or the day before departure—so that we can check availability and provide you with all the details regarding the cost.

The reception is available from 9:00 AM to 7:00 PM.

Yes, Villa Erbaia Relais de Charme offers a shuttle service to and from the property, available exclusively by reservation and subject to availability. We invite you to contact us prior to your arrival to arrange the transfer and receive full details regarding the service and costs.

Yes, there is an electric car charging service available.

Yes, children are welcome.

No, Villa Erbaia Relais de Charme does not have a private beach or lido.

Yes, we provide towels for use in the pool area.

Yes, for a surcharge of €10.00 per night.

We do not have accessible rooms.

Breakfast is included only with Bed & Breakfast (B&B) rates. If you have selected a rate that does not include it, you can add breakfast to your stay for an additional fee. For more information or to add breakfast to your booking, please contact our staff.

Breakfast is served from 8:00 a.m. to 10:00 a.m.

Breakfast is served in our dining room.

A rich buffet breakfast is served every morning, featuring a carefully curated selection of organic and artisanal products that showcase the region's finest offerings. The buffet includes homemade cakes, freshly baked bread and pastries, and cheeses and cured meats from local farms, alongside a variety of sweet and savory options to suit every taste. Our breakfast is designed to awaken the senses and ensure you start your day immersed in quality and Tuscan tradition.

Yes, options are available to meet these needs.

Villa Erbaia Relais de Charme does not have a restaurant. However, a light lunch service is available daily, perfect for a casual midday meal enjoyed on the premises.

For dinner, private dining experiences can be arranged upon request and by reservation, offering an exclusive experience in an intimate and refined atmosphere. Please contact our staff for further information and availability.

Yes, there are options to suit every need.

Yes, there is a bar.

No, Villa Erbaia Relais de Charme does not have a spa or wellness center.

There are two swimming pools, one of which also features a hydromassage function.

The swimming pool is open from 9:00 AM to 7:00 PM.

Yes, pool towels are available.

There is no gym.

Yes, the concierge service is available.

Yes, we organize tours and excursions.

Yes, events are organized, but on a small scale.

Yes, there is a meeting room.

Villa Erbaia Relais de Charme offers an elegant and private setting, ideal for business stays, meetings, and corporate events. The property provides high-speed Wi-Fi, early check-out options, and spaces suitable for professional gatherings, as well as the ability to host meetings, workshops, team-building activities, and corporate events in an exclusive location immersed in nature. Upon request, coffee breaks, light lunches, private dinners, and personalized services can also be arranged to meet the needs of companies and professionals, ensuring every detail of the event is meticulously managed.

- NON-REFUNDABLE RATE: Payment due upon confirmation; non-refundable in the event of cancellation. The total cost of the stay will be charged upon confirmation. Payment can be made via a payment link sent by email or by direct charge to the credit card provided.

- REFUNDABLE RATE: Reservations may be cancelled without penalty up to 5 days prior to the arrival date. In the event of cancellation after this deadline, 100% of the total cost of the stay will be charged. For this rate, simply provide your credit card number and expiration date upon confirmation to guarantee the reservation.

The total cost of the stay will be charged once the refundable period has ended. Payment can be made via a payment link sent by email or by direct charge to the credit card provided as a guarantee. No charge will be made if the reservation is cancelled within the specified timeframe.